Why we are providing you with this information
The European GDPR requires us to inform you about how we process your personal data. This information helps you understand your rights and our obligations.
Who we are and how you can contact us
ALSES, Ltd.
Bardejovská 220, 08901 Svidník
Company ID: 36504696
(data controller)
Data Protection Officer:
Bc. Alena Štefanisková
Bardejovská 220, 08901 Svidník
Tel.: 0915974588
E-Mail: alses@alses.sk
Business hours: 9:00 AM - 12:00 PM (Weekdays)
What we use your data for
We process your personal data from the online form for the following purposes:
- Placement of qualified caregiving professionals for your family
- Organization and coordination of 24-hour care
- Communication regarding caregiving services
- Contract processing and administrative procedures
- Ensuring platform functionality and security
- Fulfillment of legal obligations
What data we collect from you
We process the following personal data from the form:
- First and Last Name
- Contact information (Email, Phone, Address)
- Care requirements
- Information about the person to be cared for (only to the necessary extent)
- Additional voluntarily provided data
Legal basis for processing
We process your personal data based on:
- Your consent (Art. 6 para. 1 lit. a GDPR)
- Contract fulfillment (Art. 6 para. 1 lit. b GDPR)
- Legitimate Interest (Art. 6 para. 1 lit. f GDPR)
- BDSG (Federal Data Protection Act) for health-related data
How long we will retain your data
We will keep your personal data safe:
- During the active use of our services
- 5 years since the last activity on inactive accounts
- As long as it is necessary to fulfill legal obligations
Your Rights and Opportunities
You have the right to:
- Access to your personal data
- Correction of incorrect data
- Deletion of Data (Right to be Forgotten)
- Restriction of processing
- Data portability
- Objection to processing
- Revocation of consent at any time
- Complaint to the Data Protection Authority (State Data Protection Officer)
Who we share your data with
We can share your data with:
- Caregivers and placement agencies (only with your consent)
- IT service providers and hosting providers
- Public authorities (in case of legal obligation)
Automated decision-making
We do not use automated decision-making or profiling with legal implications.
How we protect your data
We protect your personal data through technical and organizational measures, including encryption, secure data transmission, and access controls.
Information on Consent
What your consent means:
By checking the consent box, you confirm that:
- You agree to the processing of your personal data entered in the form.
- You have read and understood this privacy information.
- You give your consent voluntarily
Important Notice:
- You can withdraw your consent at any time by sending an email to alses@alses.sk
- The withdrawal of consent does not affect the lawfulness of processing based on the consent before its withdrawal.
- Without consent, we cannot process your request for caregiving services.
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